退款政策

It is extremely important to us that every pet parent is happy with their PureBites experience, which is why we have a 100% satisfaction guarantee on all of our products.

 

If you are not completely satisfied with PureBites, simply save the unused portion, and reach out to our team at customerservice@purebites.com. We'll ask you a few questions and gather some information, mainly to help our internal processes and QA team, then we will gladly replace the product or refund your money.

 

This guarantee does not extend beyond the expiration date of any product.