A message from our president

PureBites is a proud Canadian company treating and feeding pets from coast to coast since 2005. As a Canadian owned company, we believe in transparency, so we wanted to share a few things about us: our owners, head office and packaging kitchen are all in Quebec, Canada. Our 30 Canadian team members work hard every day to make the best treats, food and toppers in the world and we all appreciate the support and love Canadian Pet parents have for PureBites.

Our Canadian co-packing kitchen makes over 3 million bags of PureBites freeze dried treats, food and toppers for Canadian pet parents every year. If you're curious, just take a look at our lot number on the back of your bag and if it begins with a "V", that means it was prepared and packaged in Quebec, Canada.

PureBites treats, food and toppers are all made with simple high-quality ingredients you can trust. We take great pride in sourcing and making the best treats, food and toppers from around the world.

Here is a quick summary of all our PureBites products and where they are made when destined for Canadian Pet Parents.

PureBites ownership, worldwide head office, and Canadian kitchen:

• Vaudreuil-Dorion, Quebec, Canada

All PureBites Freeze Dried Treats, Food and Toppers:

• Our ingredients are always human grade, we mainly source them from the USA, and freeze dry them in our Texas kitchen
• From there, our freeze dried ingredients are shipped to our Quebec, Canada kitchen where they are prepared and packaged
• Finally, our freeze dried treats, food, and toppers are shipped to our Toronto, Canada warehouse and then to pet stores from coast to coast

PureBites Air Dried treats:

• Our ingredients are sourced and gently air dried in Canada (apart from our chicken breast which is sourced from the USA, but still air dried in Canada)
• Our gently air dried ingredients are then prepared and packaged in Canada as well
• Finally, our gently air dried treats are shipped to our Toronto, Canada warehouse and then to pet stores from coast to coast

PureBites Squeezables, Pates, Mixers and Broths:

• Our squeezables, pates, mixers and broths are all made with simple, pure ingredients in Thailand.
• Our products are then shipped to our Toronto, Canada warehouse and then to pet stores from coast to coast

We are grateful to the millions of pet parents who support PureBites every day and the team members who freeze dry our human grade ingredients in our Texas, USA kitchen. As a company, we are strong believers in supporting all of the great countries from around the world but we especially appreciate the love and support our Canadian pet parents show for this privately owned homegrown brand of dog treats, food and toppers.

If you have any questions, you can always reach out to us on Facebook, Instagram, or at customerservice@purebites.com. Our customer service team (located in Quebec, Canada) will be happy to help out in anyway they can.

Sincerely,